Scanwell Logistics
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BUSINESS DEVELOPMENT SUPERVISOR
Responsibilities:
· Find new customers and close sales.
· Demonstrate strong phone and in person prospecting skills in accordance with Socratic Selling.
· Grow volume and profitability of existing customers by providing professional service.
· Demonstrate achievement, or at minimum ongoing progress toward, meeting or exceeding all specified company goals for, e.g., revenue, spread, load count.
· Work as a positive team member, always available to assist colleagues, teammates, carriers, customers, etc.
· Demonstrate pricing proficiency, resourcefulness and creativity, relating to (1) Pricing services to customers and estimating costs of carrier services (2) Negotiating pricing and service alternatives with customers.
· Demonstrate proficiency in (1) Understanding customer requirements, challenges and opportunities (2) Communicating to the team, all relevant order facts, to ensure perfect service (3) Communicating non-order specific customer facts and opportunities to our internal team, including supervisors, management, coworkers, carrier sales team, and key account managers (4) Managing the business of, and relationships within, a customer portfolio (5) Managing a customer database and transportation management system, maintaining current information. (5) Managing a sales funnel, and moving prospects through to closing. (6) Communicating to management, at any time, the status of customer portfolio & sales funnel.
· Establish meetings with a purpose or agenda with customers and prospects, when warranted.
· Be aware of, review, know where to find, and work in accordance with company policies and procedures.
· Work successfully with the members of your team, your manager, and all other staffs.
· Demonstrate business acumen and strong interpersonal skills.
Job Requirements
Experience:
· 4-5 years sales experience and 1-2 years supervising experience in logistics companies are preferred.
· Successful candidates will demonstrate strong organizational skills, strong written and oral communication skills and initiative.
· Ability to work well within a team as well as independently.
· Computer literacy is a must. Experience with Microsoft Office Suite and Excel is preferred.
· Demonstrated ability to pay close attention to detail and provide consistent follow-through is required.
· Strong analytical skills regarding targeted opportunities.
· Understand the financial impact of the business generated.
· Be persistent, and don’t hesitate to make calls to customers and prospects.
· Be a good planner: plan your day, plan field travel, plan loads needed to meet goal, plan number of calls needed to achieve goals, plan this week, next week, next month and next year.
· Proactive problem solving and conflict resolution are helpful.
· Professionalism.
· Excellent phone skills.
· Ability to demonstrate strong relationship building.
· Work well independently.
· Ability to organize and execute a meeting (internal / external) with regard to details, timing and goal for outcome.
· Strong knowledge of transportation and/ or great interest in continued learning.
· Goal oriented.
· Sense of urgency.
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